Grievance Officer
Grievance Officer, Wigope Technologies Pvt Ltd. Email: grievance@wigope.com. Phone: +919568654684.
Level 1: Customer Support
Email support@wigope.com. Expected first response within 24 hours.
Level 2: Grievance Officer
Email grievance@wigope.com. Expected response within 7 working days.
Level 3: Nodal Officer
Email nodal@wigope.com. Expected response within 15 working days.
Level 4: RBI Ombudsman
Where applicable, customers may use the RBI complaint management system at https://cms.rbi.org.in after exhausting internal channels.
Complaint format
Please include registered mobile, transaction ID, date, amount, issue type and supporting screenshots.
